A leading international Pharma enterprise with active sales forces and high intensity campaigns across Europe was seeking an efficient CRM/ SFA solution to ensure cohesion and direction in business development & Customer retention. Their main goal was process efficiency and greater manageability in the salescycle, with an effective automation of routine CRM/ SFA tasks while maintaining the stringent pharmaceutical standards, client approached Aalpha with apprehension weather to outsource or develop locally, after initially meeting client was convinced with Aalpha’s recommendations and communication.