The healthcare sector has many subsectors and operations within and, more importantly, simulation operations. All these demand the use of a technology that can propel the health sector to a new level. That’s where natural language processing comes in. With a wide range of data to handle in the healthcare sector, natural language processing comes in with a boost to leverage every set of healthcare data and, in turn, ensure quality healthcare with optimal costs. More importantly, quicker access to most data-controlled technologies means enhancements in business endorsements and expansion of the healthcare sector. But before we delve further, let’s clearly understand natural language processing, especially in the healthcare sector.
Understanding Natural Language Processing in Healthcare
First, natural language processing is a part of the whole technology called artificial intelligence. The technology operates with a defined set of policies that gather and assess unstructured data from human language. From this gathering and assessment of the data, pattern extraction is done to generate a meaningful outcome that encompasses some feedback. Since the healthcare sector is full of unstructured data, it is easier to leverage the perks offered by natural language processing, thus making healthcare operations much easier. With the technology, it is easier to facilitate the automation of most jobs or operations within the healthcare sector. Thanks to natural language processing, some key areas of automation in the healthcare sector include patient care, official healthcare operations, and real-time patient enrichment. It is also essential to note that natural language processing in the healthcare sector can perform a wide range of operations. All these operations are clear in every use case instance in the healthcare sector. Let’s delve into the key use cases of natural language processing in the healthcare industry.
Key Natural Language Processing Use Cases in Healthcare
The healthcare industry has many use cases and applications of natural language processing. Our heart of discussion lies here in this piece. Let’s extensively explore some of the key areas and use cases applicable to the use of natural language processing in the healthcare environment
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Speech recognition
Another key use case of this technology is showcased through speech recognition capabilities. Through natural language processing, speech recognition has come to life. With the powerful support of speech recognition, it is much easier for doctors to transcribe useful data for EHR systems. Therefore, the technology helps reduce time spent on various operations or health-related activities. For instance, the support for speech recognition helps kill the need for physicians to strain and dictate notes. They only need to sit back at a point of care, doing other essential health activities while listening to the NLP-based systems and reading key healthcare notes. The technology also ensures the establishment and correct potential errors before delivering them to healthcare personnel. Therefore, there is no doubt about the final information NLP systems share in the healthcare sector. Understanding that many technologies have infiltrated the market to implement speech recognition capabilities is crucial. However, natural language processing is the base for everything. All you need to do is go out for a very extensive technology that implements complex algorithms to uncover extensive possibilities in the healthcare sector.
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Clinical documentation
Documentation in healthcare is a key activity that requires highly technological approaches. Therefore, natural language processing is a savior because it frees clinicians from the hefty experiences of physical, electronic health record (EHR) systems. Thanks to NLP, clinicians can invest more time in the patient as the technology takes over most clinical documentation activities. Natural language processing comes with a formulated data entry and a speech-to-text dictation capability. The technology fosters the acquisition of structured data at the healthcare center and ensures the generation of formalized healthcare vocabularies for desired use. With natural language processing, it is possible to generate relevant healthcare data if there is a proper speech recognition device. With such capabilities, making changes to analytical data for operating specific services within the healthcare environment becomes easier.
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Review Management and Sentiment Analysis
Natural language processing is a key driver for review management and the concrete analysis of most healthcare sentiments. With the technology, it is much easier to monitor and manage online reviews. Thanks to NLP, gathering, analyzing, and evaluating a wide range of reviews in the healthcare industry is an easier practice. It has great power and capabilities, especially since it can help health experts perform a rapid human sentiment examination concerning usage contexts. With NLP also comes the great power of monitoring customer voices in reviews. It is, therefore, possible to understand every customer’s voice, creating a better interactive environment for patients. By monitoring customer voices, clinicians will automatically understand individual patients through how they talk, including their ideas on personal healthcare. With the support of tracking customer voices, it is also easier to understand customer attitudes, especially regarding their health. This is possible by tracking positive and negative terms aired inpatient or customer online voice reviews.
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Clinical decision support
Sometimes, the healthcare environment poses decision-based challenges to clinicians. Therefore, natural language processing gives the healthcare system an easier time making critical healthcare decisions beyond human intervention. Decisions made through natural language processing technology are clearer and more accurate; therefore, there are no worries about mistakes that greatly affect the healthcare sector. It is also a reliable technology that helps technicians implement clearer and better supervision strategies. More importantly, the technology is powerful enough to ensure that clinicians have an easier time checking patient symptoms and diagnosing them accordingly.
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Data mining research
Health technology and data mining are key combinations that spell a heavenly match. An extra integration of the big data analytics field enables the three fields to work together and ensure proper decision-making with healthcare data. Data mining is a cyclic technology that boosts knowledge discovery in the healthcare sector, thus enhancing the care offered to patients in most healthcare environments.
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Prior authorization
With the growing technology and expansion of the healthcare sector, there is a greater need for payer-prior authorization. This comes with greater demands, which natural language processing can easily implement without hassle. Some key problems arising from payer prior authorization include improving and enacting compensation. However, with natural language processing, health technicians can handle the problem effectively. Natural language processing technology helps power the payer’s network to prompt the deduction of prior authorization.
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Root Cause Analysis
With natural language processing comes the great potential of predictive analysis. Predicting an upcoming health problem is easier depending on initial healthcare data. Therefore, it is easier to narrow down to an actual problem using NLP. The technology uses a huge amount of health data to recognize subsets of racial groups and geographic regions, which could be possible sources of health issues. It is, therefore, easier to narrow down to the actual problem, which serves as the root cause of health problems facing the healthcare industry. NLP, therefore, has given a bigger boost to the healthcare administrative database, bringing in the powerful potential to perform an extensive analysis of cultural impacts on health on a large scale. The technology also helps assess responses to establish key causes of patient problems that might take a long time to find a solution. With such potential, gaining proper insight into solving difficult-to-solve problems is possible.
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Dictation and EMR Implications
There are millions of records in the EMR, but the healthcare note records are way more extensive. It is, therefore, a new trend to see healthcare specialists transitioning from the traditional way of writing notes to a technologized approach. The proper technology uses natural language processing, making it easier to deduce and analyze voice notes within healthcare systems. The potential of analyzing voice notes gives clinicians a fine time to handle other activities within the healthcare environment. Natural language processing technology has a greater potential to automate the examination of amorphous clinical notes, extracting important information from clinical and diagnostic reports, and ensuring match with correct patient profiles.
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Computer-Aided coding
Computer-aided coding is another key area that is a great use case for natural language processing in healthcare. With computer-aided coding, capturing procedural data related to coding is always easier and maximizes the operations within the coding space. Developers and programmers find it easier to develop healthcare applications quickly with computer-aided coding. However, innovators are looking forward to ensuring that this use case focuses on high levels of accuracy.
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Automated registry reporting
Registry reporting is another frequent activity within most healthcare environments. Therefore, it is possible to use natural language processing to extract values for use as clinicians desire. Natural language processing thus offloads healthcare officials the burden of complex regulatory reporting. The technology ensures that the reporting process is automated. However, the trickiest part of this technology is its difficulties in implementation. Technology is complex and may need to be more convenient to integrate into any healthcare system. It is, therefore, important to seek expert support to help properly integrate the technology within the healthcare environment.
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Risk Adjustment and Hierarchical Condition Categories
It is currently easier to predict the future costs associated with patient care thanks to natural language processing. All these are possible through the risk adjustment model and hierarchical condition coding. Condition coding is highly important, especially in value-based payment models. The coding requires the ICD-10 coding mode to allocate risk scores to every patient. Therefore, it is easier to assign each patient with a risk factor and thus use their scores to predict future healthcare costs.
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Matching of healthcare trials
Clinical trial matching is another key area enjoying the perks of natural language processing in the healthcare sector. The technology and other crucial healthcare machines can easily help recognize patients and align them with the proper healthcare trials. Therefore, having enormous resources to implement natural language processing to help match healthcare trials is essential.
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AI Chatbots and Virtual Scribes
The rate of technological growth is rapid in the current generation. In the coming years, speech recognition applications can modify healthcare documentation. Therefore, the rate at which artificial intelligence chatbots, particularly AI healthcare chatbot systems, flood the healthcare sector will be promising. Some healthcare sectors already have them integrated into their systems and have many roles to perform. For instance, virtual private assistants leverage conversational natural language processing to collect personal healthcare data and compare the information to evidence concerning already set guidelines and diagnostic suggestions.
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Computational Phenotyping
Phenotyping patients for examination often presents challenges due to its complexities. However, it is easier to handle everything by including and integrating artificial intelligence. Natural language processing gives clinicians and other health experts relief by enabling the use of phenotypes to define a patient’s actual health conditions. More importantly, natural language processing supports the use of speech patterns, most specifically helping detect and understand key linguistic patterns in the associated languages, thus improving phenotyping.
Benefits of Natural Language Processing in Healthcare
Like any other technology, natural language processing has many benefits and perks to leverage in the healthcare sector. It transforms how healthcare specialists manage and operate within the healthcare environment. The transformation focuses on making operations within healthcare environments easier. Thanks to natural language processing, healthcare workflows and patient outcomes have improved. Let’s dive into NLP’s key advantages and benefits in the healthcare industry.
Patient benefits
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Improved healthcare interactions
With natural language processing comes proper communication and interactions among patients, clinicians, healthcare systems, and other entities within the healthcare environment. Therefore, technology is an excellent boost in the healthcare sector, helping to bridge the gap between the complexities of the healthcare environment and patients seeking services to understand their health. It is a great solution that breaks the distress common with EHR and thus supports healthcare personnel in breaking down services to make every operation satisfactory to patients and any other person seeking service within the healthcare environment.
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Increased health awareness
The use of natural language processing is a great boost to the healthcare industry. Patients can easily access their health statuses and conditions, even in real-time. The EHR system makes the entire process quite smoother. Thus, it is possible to make critical health decisions at a personal level since patients have direct access to their medical data.
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Enhanced healthcare quality
Over the years, healthcare provision has improved. Integrating natural language processing within the healthcare sector greatly enhances the quality of healthcare services. It is also possible to assess and evaluate the quality of healthcare provided in every service provision session, thus setting newer goals that give room for improvement. Rating and analyzing the performance of healthcare service providers is now a big thing in the healthcare sector, thanks to natural language processing.
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Priority-based patient identification
With natural language processing, physicians can easily understand patients who need critical care. This is possible with just a single pull of vital information from a healthcare database with large data sets. The technology then offers proper tools to help understand the patients who need crucial healthcare support and the procedures for handling all these patient issues.
Healthcare-provider Benefits
Natural language processing also comes with a set of perks for healthcare providers. For instance, healthcare providers, especially physicians, initially had difficulty operating EHRs and other desk work healthcare operations. All these limited the time physicians spent performing the actual healthcare. However, much of the time is available to conduct healthcare operations with technology since natural language processing has made everything easier. Burnout is common among most physicians and is thus canceled by implementing NLP in Healthcare. Therefore, the key benefits for physicians and healthcare providers include the following:
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Increased efficiency and reduced paperwork
Too much paperwork means physicians will always burn out quickly and easily, thus hindering them from performing their key roles within the healthcare sector. NLP supports real-time interpretation of medical information, thus saving doctors from the hassle of manually making healthcare entries. Thus, it reduces paperwork, which increases efficiency among healthcare professionals. Thus, clinicians can take much time to ensure patient health care.
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Real-Time Clinical Data Analysis
Natural language processing makes analyzing healthcare data easier and extracting key elements crucial in making technical health decisions. A good advantage of the technology is the ability to analyze these clinical data sets in larger volumes. With the technology, it is an easier practice to analyze and generate comprehensive data, giving a clear summary that clinicians can use for health findings or any other healthcare purpose.
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Computer Aided Coding
NLP comes with greater perks to support the technical part of the healthcare sector. A good example is its ability to help with computer-supported coding. The technology makes generating codes to synthesize lengthy chart notes into important pointers easier. Therefore, systems integrated with natural language processing can easily smoothen the process of identifying crucial information, streamlining the healthcare workflow operations and thus giving healthcare personnel an easier time.
Conclusion
Natural language processing offers many perks in the healthcare sector. It includes a wide set of algorithms to improve every operation within the sector. Such possibilities make managing and predicting defined health situations easier, improving the healthcare sector. Therefore, ensuring its integration and implementation in the entire healthcare sector is essential to smoothen most operations.
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Written by:
Pawan Pawar, CEO
CEO -Founder of Aalpha Information Systems India Pvt. Ltd., with 18+ years in software development. I've worked with startups to enterprises, mastering diverse tech skills. Passionate about bridging the gap between vision and reality, my team and I craft customized software solutions to empower businesses. Through this blog, I share insights, industry trends, and expert advice to navigate the ever-evolving tech landscape. Let's unlock the potential of technology and propel your business to new heights. Connect with me on LinkedIn.
CEO -Founder of Aalpha Information Systems India Pvt. Ltd., with 18+ years in software development. I've worked with startups to enterprises, mastering diverse tech skills. Passionate about bridging the gap between vision and reality, my team and I craft customized software solutions to empower businesses. Through this blog, I share insights, industry trends, and expert advice to navigate the ever-evolving tech landscape. Let's unlock the potential of technology and propel your business to new heights. Connect with me on LinkedIn.